Hotel Grand Marlon, Chetumal | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Avenida Juarez, 88, Chetumal, Mexico

Hotel Grand Marlon, a 4-star property in the Quintana Roo Region, features free WiFi throughout, a business center, and 24-hour front desk services.

Modern Room Amenities

The 34 air-conditioned rooms at Hotel Grand Marlon include flat-screen TVs, safety boxes, and private bathrooms with bathrobes and slippers. Select rooms offer spa baths and seating areas.

Regional Dining Options

Placeres restaurant serves regional and international cuisine with an attached bar/lounge. Continental breakfast is available daily from 7:00 AM.

Pool and Wellness

An outdoor pool, spa tub, and fitness center provide recreational options. Massages and facials are available for relaxation.

Central City Location

Hotel Grand Marlon stands 0.5 miles from Lázaro Cárdenas Central Park and within a 10-minute walk to Explanada de la Bandera and Chetumal Ferry Terminal. The Biouniverzoo Zoo is 10 minutes' drive away, while Chetumal International Airport is 2 miles from the property.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite Spa Bath

Max:

2 persons

380 sq. feet

Bed options:

1 King-size bed

Air conditioning

room details

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Master Suite Spa Bath

Max:

2 persons

435 sq. feet

Bed options:

1 King-size bed

Air conditioning

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Double Room

Max:

4 persons

130 sq. feet

Bed options:

2 Double beds

Shower

Air conditioning

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Getting around

Available transportation options

City Centre

Chetumal1700 ft

Airports

Chetumal International (ctm) 2.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Junior Suite

I recently stayed in a junior suite at Hotel Grand Marlon and found it to be a perfect getaway. The king-sized bed was incredibly comfortable, and the room had nice carpet flooring, a flat-screen TV, and a cozy sitting area. It was a lovely space to unwind after a long day. The only thing I missed was a mini refrigerator to keep my drinks cool.

Tom123. USA, 2024-01-15Read full review on

Great On-Site Restaurant

The restaurant at Hotel Grand Marlon was a good surprise! I enjoyed several meals there and was impressed by the quality of the food and drinks. Everything I tried was delicious and reasonably priced, making it easy to enjoy dining without leaving the hotel. A wonderful spot to relax after a long day of exploring.

Simon_T. Canada, 2024-02-28Read full review on

Nice Pool Area

I loved spending my afternoons at the small pool at Hotel Grand Marlon. While it may be on the smaller side, it was well-kept and offered a peaceful area to relax and cool off. There were few people around, which made it perfect for a quiet swim and soak in the sun.

Henry21. UK, 2024-04-10Read full review on

Nice TV Setup

The room I stayed in had a great flat-screen TV that provided entertainment during my stay. Although it only had limited channels, I still enjoyed relaxing in bed while watching my favorite shows. It added a nice touch to the overall comfort of my stay!

Bruce_Traveler. Australia, 2024-05-25Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Packed lunches

Business

Meeting/ Banquet facilities

Spa & Leisure

Outdoor swimming pool
Public Bath

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Avenida Juarez, 88, Chetumal, Mexico

Map view

Avenida Juarez, 88, Chetumal, Mexico

City landmarks

Square

Explanada De La Bandera

2700 ft

Calderitas

Oxtankah Ruins

4600 ft

Square

Fuente del Pescador

3100 ft

Bahia de Chetumal

Santuario del Manati

3000 ft

Miguel Hidalgo 47

Caimanes Park

2400 ft

Centro

Renaissance Statue

3000 ft

Chetumal

Malecon Chetumal

2200 ft

Blvd. Bahía 155

Aqui inicia Mexico malecon

2300 ft

Palacio Municipal De Othon P. Blanco

2200 ft

77000

La Chetumalena

2200 ft

Barrio Bravo

Bandshell and playground Chetumal

3500 ft

Chetumal

casitas Park

4500 ft

Museum

Museum of Mayan Culture

1.6 mi

Heróico Colegio Militar 22

Museo Del Faro

4600 ft

Night club

Carpe Diem

4400 ft

Kinichna Zona Arqueologica

4600 ft

Planetarium

Planetario Yook'ol Kaab

1.5 mi

Zoo

Zoo Payo Obispo

1.5 mi

Av Efraín Aguilar 488

Monumento al Mestizaje

1.2 mi

Beach

Dos Mulas

1.5 mi

Avenida Insurgentes Javier Rojo Gomezfrente Fovissste

Zoologico Payo Obispo

1.5 mi

77020

Parque Del Queso

1.7 mi

Park

Zazil Ecological Park

1.5 mi

Av. Revolución

Zazil Park

1.5 mi

Calle Manuel Acuña

Mujer Park

1.7 mi

Mall

Plaza de las Americas

2.2 mi

Mall

Las Americas Chetumal

2.2 mi

Nearby

Museum

Museum de la cultura maya

1700 ft

Museum

Museum of the City of Chetumal

1500 ft

Q.R.

Escuela Estatal de Danza q Roo

1500 ft

Restaurants

El Taquito

400 ft

Plutarco Elias Calles

Pasion Turca

500 ft

Avenida Heroes No.83 #209

MANTURA Bistro Garden

600 ft

Avenida Lazaro Cardenas 212 Col. Centro

Marisqueria El Taco Loco

1600 ft

Calle Jose Maria Morelos 87

Fiesta Inn Chetumal Restaurant

1000 ft

Avenida Alvaro Obregon # 229

Los Comales Chetumal

1000 ft

Calle Ignacio Zaragoza esquina Francisco I. Madero

Sergio's Pizzas

1600 ft

Avenida Alvaro Obregon Esq. Av. 5 de Mayo 182

Cafe Del Puerto

1700 ft

Av. Alvaro Obregon #165 entre 5 de Mayo y 16 de Septiembre

La Casita Del Chef

1800 ft

Avenida Alvaro Obregon 163 Entre 5 de Mayo y 16 de Septiembre

La Palma

1900 ft

Avenida Heroes # 174 Colonial Centro. Inside Hotel Los Cocos

Reviews and Ratings

Feedback from previous guests about their experience.

56%

enjoyed the hotel and would happily return

5.6/10

Guest rating

Rooms

6.0

Location

8.0

Service

5.0

Dining

5.4

Edward

United States, January 2025

6.0/10

I had a mixed experience at the Grand Marlon. While the hotel room was clean and I enjoyed the breakfast, I was disappointed with some amenities and the quality of service. The pool was quite small, and I had issues with the air conditioning not cooling the room quickly enough. Overall, it's a decent value for money if you're looking for an affordable place to stay, but don't expect luxury.

Rooms

6.0

The room I stayed in was clean, but the bed wasn't very comfortable and there was a plumbing issue that made the bathroom smell bad when I used the shower.

Service

5.0

The service wasn't very helpful at times; I struggled to get information about the ice machine and the staff seemed a bit indifferent.

Location

7.0

The hotel is in a decent location, not far from downtown and various restaurants, but access isn’t great as I had to navigate through narrow alleys.

Dining

8.0

I found the breakfast to be excellent. The restaurant served a tasty meal that was a highlight of my stay.

Facilities

5.0

The pool area was underwhelming and quite small, which was disappointing.

Mike

United States, December 2024

5.0/10

I was really disappointed with my stay at this hotel. While it boasts a beautiful lobby, the rest of the facility is aging and not worth the price. The rooms I stayed in were old and dingy, and the staff at the reception didn't speak any English, which made communication difficult. However, the on-site parking was free and convenient. Overall, I would not recommend this hotel.

Rooms

5.0

The rooms were old and dingy, lacking basic amenities like a refrigerator, and the TV only received a few channels. They were not as advertised and definitely not what I expected.

Service

5.0

The receptionists were not very helpful, and there was a clear language barrier. While the restaurant staff spoke English, the overall service felt very task-oriented.

Location

8.0

The hotel is centrally located in Chetumal, close to the downtown area and waterfront, which is a definite plus.

Dining

5.0

Although the restaurant staff was great, my experience varied. The breakfast options could be much better.

Facilities

5.0

The pool area was disappointing, as it had a scum on the surface during my entire stay, and the gym was tiny with outdated equipment.

Kevin

United States, December 2024

7.0/10

The Grand Marlon provided a pleasant stay with spacious and clean rooms, making it a comfortable choice. The location was convenient for exploring Chetumal, but the pool was smaller than expected and not in use during our visit. The dining experience fell short, especially at breakfast. Overall, it offered good value for money, but there are some areas for improvement.

Rooms

9.0

The rooms were spacious and clean, which was perfect for our needs.

Service

8.0

The staff was friendly and always ready to help, enhancing our stay.

Location

9.0

The hotel is well-placed in Chetumal, easy to find and close to the main attractions.

Dining

5.0

The breakfast was disappointing and did not meet our expectations for the trip.

Facilities

5.0

The facilities were decent, but the pool being out of service was a letdown.

Gary

United States, December 2024

5.8/10

My stay at the Grand Marlon was marked by a mix of cleanliness and comfort, but marred by frustrating service and a confusing experience with our room booking. The location is excellent, just a short walk from stores and dining options. While the rooms were spacious and clean, the service left a lot to be desired, and the dining experience did not meet my expectations.

Rooms

6.0

The rooms were spacious and clean, but our upgrade was not honored, leaving us in a standard double room instead of the promised Junior Suite.

Service

5.0

Check-in was confusing, and the staff wasn't very helpful in resolving our issues with the reservation.

Location

9.0

The hotel is conveniently located near the main avenue with shops and dining options close by.

Dining

5.0

We didn't dine at the hotel much due to the average menu options and service, but the nearby restaurant choices were appealing.

Facilities

5.0

The pool area was small and out of use, which was disappointing compared to what was advertised.

Lawrence

United States, October 2024

5.6/10

I had a mixed experience at the Grand Marlon. While the hotel is clean and offers decent amenities like free Wi-Fi and parking, I faced challenges with the customer service and the air conditioning in my room. The location is quite convenient for exploring nearby attractions, but a few aspects of my stay left me disappointed, particularly regarding the air conditioning and ice availability.

Rooms

6.0

The room was clean, but the air conditioning took a long time to cool it down. I also found the bed uncomfortable, and there weren't enough towels.

Service

5.0

The customer service was not attentive, and I felt the staff was a bit overwhelmed or in a bad mood; it made for a less than ideal experience.

Location

7.0

The hotel is near a main avenue with shops and eateries, making it easy to explore the area on foot. However, access was complicated due to narrow streets and limited parking.

Dining

5.0

I didn't have a pleasant breakfast experience; the restaurant was closed for ice, which is a standard amenity.

Facilities

6.0

The hotel had a small pool and a nice parking lot, but I wished there were more amenities available for guests.

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